SERVICE
LETTER #29
DATE:
April 6, 1994
SUBJECT:
Vixen Documentation and Upgrade
TO:
All Vixen Owners who's Aircraft Serial Numbers are:
DBT001,
ECV001-ECV009, GCV010, HCV011-HCV012, ICV013-ICV018, JCV019-JCV022,
KCV024, LCV023, LCV025-LCV026, ADV027-ADV030
FROM:
SkyStar Aircraft, Engineering Division
Dear
Vixen Owner,
As
the Vixen is one of the first modern kitplanes to be designed from the
outset for international certification using the JAR-VLA standards, we
at SkyStar and you as builders
are participating in history. The Vixen is the first 'Kitfox' designed
since 1984 that is not a
direct descendant from the original Model I; the changes and
improvements are too numerous to list.
The
advantages offered by the Vixen have been accompanied by difficulties in
our documentation and parts lists; the new design required us to start
from scratch. Unfortunately, our ability to document the kit fell behind
the efforts to create it. We apologize for the confusion and
inconvenience this situation has caused, and will be taking the
following steps in remedy:
1.
All Vixen owners will be receiving a completely new construction
manual and parts list. The new manual chapters will be delivered as
shown below:
A.
Introduction - April '94
B.
Service Bulletins and Letters - April '94
C.
Builder's Tips - April '94
D.
Horizontal/Elevator - April '94
E.
Fuselage Assembly - May '94
F.
Wing Assembly - April '94
G.
Landing Gear - April '94
H.
Firewall Forward - April '94
I.
Fabric Covering - June '94
J.
Final Assembly - June '94
2.
We have prepared a special data packet containing engineering
assembly drawings which will be made available upon request for those
who would like this information to proceed.
3.
Parts which may not have appeared on existing packing lists, but
are shown on the new parts lists, will be sent to all appropriate
builders at no cost.
4.
Each Vixen owner will receive a $100 credit to your account to be
used for future purchases, in consideration of the time and costs you
may have incurred seeking technical assistance from our staff.
5.
The Customer Support organization will be especially alert to the
needs of Vixen customers, and will respond to requests for assistance
with increased vigor.
While
the documentation and parts issues have proved to be a challenge for
this new design, the international flavor of the Vixen is going to
provide all Vixen owners a special bonus. The Vixen was fully analyzed
to ensure compliance with U.S. Experimental Aircraft standards prior to
release, but European testing has just now been completed. It is
interesting to note that many foreign countries require experimental
aircraft to undergo what would be considered almost a full certification
process in the U.S. The tests required by foreign countries are often
different than those required here in the United States, resulting in
changes not required for domestic use. Our Kitfox Model IV, for example,
has also undergone foreign testing, and incorporates a special
international kit (at extra cost) when shipped overseas. The original
intent of our Vixen design was to make the domestic and international
versions the same, but unanticipated test results disclosed that
modifications are required.
SkyStar
has designed an upgrade kit for the Vixen which will allow this plane to
meet its full potential in foreign markets. We have elected to
incorporate these engineering improvements in all future Vixen kits.
More important, we are going to provide a retrofit kit to all existing
Vixen owners, at no cost, to make sure you have the "latest and
greatest". These kits will be arriving shortly, and in the interest
of making sure all Vixens have equal capabilities, are considered
mandatory. A service bulletin will also be issued on this subject.
SkyStar
regrets the inconveniences which you may have encountered during the
introduction phase of our new Vixen. We know the end results will meet
or exceed your every expectation, and look forward to helping you
complete your dream.